St Barnabas Hospice Welfare and benefits advice

Living with a life-limiting or terminal illness, or caring for someone who is, can lead to serious financial problems. Our Welfare Services Team can help you understand what financial help is available.

They can provide practical support with:

• Finding out what you’re entitled to
• Applying for benefits and grants (e.g. completing forms, making phone calls or writing letters)
• Accessing help with health costs, such as travel to hospital
• Applying for transport concessions, such as a disabled parking badge
• Advising on benefits decisions
• Accessing benefits following a bereavement and money towards funeral costs

Need support?

Contact our Welfare Services Team on 01476 513 544

It’s a good idea to speak to our Welfare Services Team, who will be able to help you understand your options. A member of the team can help you to claim benefits and other income you are entitled to. This can be done either by telephone, a home visit or at one of the Day Hospices.

If appropriate, a member of the team can make the claim for benefits on behalf of the individual. This includes completing the paperwork.

St Barnabas Day Therapy

Day Therapy offers a range of clinical, emotional and spiritual support services in a friendly and relaxed atmosphere. You will have access to a team of nurses, occupational therapists, physiotherapists, health and rehabilitation support workers, chaplains and volunteers.

At Day Therapy, the Hospice will support you through a wide range of therapies and activities. These may be done with other people in similar circumstances. We aim to help improve the quality of your life whilst maintaining your independence.

Overview of services and therapies available

• Assessment of individual health and social care needs
• Plan of care based on individual needs
• Physiotherapy
• Occupational therapy
• Symptom control advice
• Mobility and exercise advice
• Access to welfare and benefits advice
• Spiritual support
• Creative therapy e.g. therapeutic writing, arts, crafts etc.
• Complementary therapies
• Occupational therapy
• Counselling support
• Pre-bereavement, post-bereavement and community groups
• Emotional and psychological support

How do I access Day Therapy?

Day Therapy is available for anyone who is 18 years old or over with a life-limiting or terminal illness. This service can be accessed at any stage and can provide you, your family and friends with support and advice.

You can refer yourself to Day Therapy by contacting us on 0300 020 0694. Any healthcare professional involved in your care can also make a referral on your behalf.

In the South– Barrowby Road, Grantham– Clover Way, Spalding– Green Lane off Red Cap Lane, Boston

In the North– Hawthorn Road, Lincoln– Morton Front Street, Gainsborough

In the North East– Grimsby Road, Louth– Skegness Community Hospital– Marisco Medical Practice Stanley Avenue, Mablethorpe

Alternatively for more information about our Day Therapy services email enquiries@stbarnabashospice.co.uk

St Barnabas Hospice, Lincoln In Patient Unit (IPU) referral form

Please note from 26/07/2022 there is a new email address  please discard any old referral forms and download form below.

When referring a patient into the IPU a form will need to be completed and returned to St Barnabas inpatient unit. Use fax (number on the form), secure email at ipureferrals@stbarnabashospice.co.uk,  or by uploading to SystmOne and tasking ‘IPU referrals’ to notify the team of the referral. If the form is uploaded to SystmOne, please ensure a share is in place so it can be accessed by the hospice.

Please email referrals to ipureferrals@stbarnabashospice.co.uk,  OR attach to patient’s SystmOne case notes and task ‘IPU Referrals’ to notify the team that a referral has been uploaded.

Please telephone for urgent referrals (01522 511566).

Referrals are triaged at 9am & 2pm Monday - Friday. The referrer will then be contacted directly.

Palliative Care Co-ordination Centre (SPA)

The Palliative Care Co-ordination Centre is the St Barnabas Hospice Single Point of Access (SPA). Available to Health Professionals, patients and their families and carers who need advice and support regarding end-of-life care.

The Palliative Care Co-ordination Centre is open 365 days a year. Operating from 9am to 6pm Monday to Friday and 9am to 5pm on Weekends and Bank Holidays.

The team offer advice and support to health professionals, patients and their families and carers.

Calls are initially taken by the administration team who will forward the referral to the relevant team. The clinician may need to contact you for further details.

Services offered by the PCCC

• St Barnabas Community Service referrals
• Referrals for packages of care for those in receipt of health funding
• Initial referral taken for pre and post bereavement support.
• Equipment recall following a patient death

Criteria for referral

• Registered with a Lincolnshire GP
• Aged 18 years or over
• Diagnosed with a life-limiting or terminal illness

Note 

• There is a new form (V5) which can be downloaded below. Do not use any previous versions of this form.

  The new email address for the PCCC referrals is pcccgeneral&referrals@stbarnabashospice.co.uk

  Palliative Care Register and Care at Home Referral Form Single Point of Access Referral form for the Palliative Centre Coordination Centre (PCCC)

For more information or to make a referral call the PCCC on 0300 020 0694